Shipping & Returns

S H I P P I N G

Please allow 1-3 working days for processing orders before items will ship when placed using the standard shipping option. We despatch using ROYAL MAIL on a Fully Tracked & Signed For service which is approx. 3-5 working days from the day of despatch. 

 

O N L I N E  R E T U R N S 

Hopefully you love everything you have purchased, but if something does not work out, then we are happy to accept returns for a refund as long as we receive them back within 14 days of delivery. Returned items must be unused, unworn and unwashed with ALL tags still attached. Items that appear worn, used or washed, that have make up stains, smell of cigarette smoke, deodorant or odours, etc. will not be accepted. 

Refunds will be processed within 3 business days of being received.(Less any initial delivery charge)
The customer is responsible for all return delivery costs. We recommend using a delivery method that provides a tracking number for your reference.
Please note there are strictly no returns on reduced or sale items. 
 
If you send back an item that does not qualify for a return or we receive a package back from the carrier due to the address provided being undeliverable, then you will be responsible to call and pay the return delivery charge. We will hold non-returnable merchandise or packages returned by the carrier for a limited time after which if we still haven't heard from you, the items will be donated to charity.

         

R E T U R N  P O S T A L  A D D R E S S :

Nicola May Boutique.

83 Bryngwili Road

Cross Hands

Carmarthenshire.

SA14 6LY.


By purchasing from this site you agree to our policies. If you have any questions regarding our return policy, feel free to email us prior to ordering.