Returns Policy

*NON RETURNABLE ITEMS: Sale items and Jewellery are all non returnable.

For anything else, we will give you a *14 day money-back guarantee if for any reason you are not completely satisfied with your purchase. The 14 days start from the time you receive the goods.

The only requirements we have is that the item (s) is received back to us by the 14th day, is unused, unworn, in the original packaging with ALL tags still intact. If your item shows signs of wear or the tags have been removed for any reason we will not process your refund.

When returning an item please include your packing slip so we know who it’s from. Please mail back to the address on your enclosed packing note.

 

Refunds (excluding any initial postage costs) will be processed within 3 business days.

You will be responsible for paying for your own shipping costs when returning your item. Unfortunately shipping costs are non-refundable. Refunds (excluding any initial postage costs) will be processed within 3 business days. Business days are Monday to Friday.

From time to time we run “Free Product” offers and promotions, when you purchase qualifying items or place a qualifying order. If a customer wishes to return an order or item which qualified for a FREE product with purchase, the FREE product must also be returned. If you choose to keep the FREE product, the retail price of the product will be deducted from your refund.