Returns Policy

CHRISTMAS RETURNS: To help you shop with confidence this season, any full price item(s) bought as a gift between 1st -17th December can be returned for a refund up until 7th January 2022.

Usual T's+C's apply.

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Our returns policy lasts 14 days from the time you receive the goods. If 14 days have gone by since receipt of your purchase we can't offer you a refund or exchange.

*NON RETURNABLE ITEMS:                                                                              

Sale items, Goody Bags, Jewellery, Handbags, Purses and Scarves are all non returnable.

To return, simply pack back up neatly and send back including the packing slip. The returned item (s) must be back with us by the 14th day, Items must be unworn, unwashed, unused, have NO make up stains or odours, and have ALL tags still intact.

To return your product, you should mail your product to:

Nicola May Boutique.

83 Bryngwili Road

Cross Hands

Carmarthenshire.

SA14 6LY.

You will be responsible for paying for your own shipping costs when returning your item. Unfortunately shipping costs are non-refundable. Refunds (excluding any initial postage costs) will be processed within 3 business days. Business days are Monday to Friday.

If you send back an item that does not qualify for a return or we receive a package back from the carrier due to the address provided being undeliverable, then you will be responsible to call and pay the return delivery charge. We will hold non-returnable merchandise or packages returned by the carrier for a limited time after which if we still haven't heard from you, the items will be donated to charity.


By purchasing from this site you agree to our policies. If you have any questions regarding our return policy, feel free to email us prior to ordering.